Shipping policy
Most Very Bad Juice products are made to order and are produced by professional print-on-demand production partners.
Production
Products are generally produced only after you place an order.
Production time is separate from shipping time and may vary depending on the product, production location, order volume, and time of year.
Where orders are produced
Orders may be produced and shipped from different fulfillment locations around the world.
Where possible, orders are fulfilled from a location that can efficiently serve the delivery destination.
Because different products may be produced at different facilities, items from the same order can occasionally arrive in separate packages.
Shipping costs
Available shipping methods and shipping costs are calculated at checkout based on the destination, products in the order, and available delivery options.
Delivery times
Delivery times vary depending on destination, product, carrier, customs processing, and seasonal demand.
Most orders arrive within approximately 1–4 weeks after the order is placed, but this is an estimate rather than a guaranteed delivery time.
Unexpected carrier delays, customs processing, holidays, weather, or other circumstances outside our control may occasionally cause longer delivery times.
Tracking
When tracking is available, you will receive a shipping confirmation email with a tracking link after your order has been dispatched.
Tracking information can sometimes take a short time to update after the shipping label is created.
Customs, taxes and import charges
Depending on your location, your order may be subject to customs duties, import taxes, handling charges, or other fees imposed by local authorities.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
Incorrect addresses and unclaimed packages
Please make sure your shipping address is complete and correct before placing your order.
If a package is returned because of an incorrect or incomplete address, or because it was not collected, additional shipping charges may apply for reshipment.
Lost or damaged orders
If your package appears to be lost, or your order arrives damaged, defective, misprinted, or incorrect, contact us at:
For lost packages, please contact us within 30 days of the estimated delivery date.
For damaged, defective, misprinted, or incorrect products, please contact us within 30 days of delivery.
